Useless customer support 12 January 2016 Reviewer: Sufiman from Maryland, USA
33 of 56 people found this review helpful
Chances of Getting a Date:
Quality / Size of Members' Photos:
Help Files / Technical Support:
Ease of Use / Navigation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:
This site looked nice, but the mobile verification did not work for me, and customer support refused to help me. You need to verify your mobile to use the site. They had five or so different methods for mobile verification, and none of them worked. I sent them two emails and they didn't respond. I used a customer support chat window on their site, and someone came online but didn't respond to me. Also, they deleted my account for no apparent reason. Then they let me register again with the same information, but they didn't tell me why they had deleted it, and they still won't help me verify my mobile. This site is a waste of time.
In summary, I would not recommend Muslim Matrimony to a friend.